As the U.S. authorized resellers, we have an obligation to adhere to the pricing guidelines set forth by the manufacturers that we work with. In some cases, their policies do not allow us to price match, but we try to do everything we can to accommodate our customers.
If your purchase meets the standards outlined below, simply send the active URL link of the competing product page, along with your contact information and order number to firstname.lastname@example.org. Our Customer Support Team will contact you within 1-2 business days.
- Comparison prices must be on products sold by an authorized dealer. Verification will be performed by Sunmory.com.
- Comparison prices must include all shipping and handling charges and taxes.
- Comparison products must be the same as the item and quantity you purchased (i.e. finish, trim, shade, etc).
- Sale and Closeout items are not eligible for the Price Protection Program.
- The Price Protection Program is applicable towards individual items only. Items purchased using volume, trade, and/or professional discounts are excluded.
- For more information about our Price Protection Program, please send an email(email@example.com or firstname.lastname@example.org) to SUNMORY.